The Work Environment: How to Hold Your Employees Accountable

Holding your employees accountable for their actions may seem reasonable, controlling or “being mean” in your opinion. The difference between these three realities is the manner in which you establish this accountability. Understand that you have a responsibility to your company, your staff and yourself to maintain good, proper, positive working environments, using proper employee management techniques and policies, such as drug and alcohol testing.

What are the differences between positive and negative working environments? Don’t the employees choose to make it a positive or unproductive place of work? Management is in charge of the atmosphere, whether it is one of fear and coercion or one of acceptance and creativity. Unfortunately, correct business practices are also associated with overly-demanding, rigid power structures. In other words, an “us-against-them” attitude develops toward management.     

A study done on occupational stress describes how workplace fear and anxiety is increased when management does not take on a role of responsibility and accountability. [1] Stress factors include, but are not limited to, overcrowding, lack of autonomy, lack of privacy, a run-down appearance of the business, fear of personal safety, and excessive noise. Anything that denotes impoverishment, a mob or crowded environment, and unsafe working conditions are all reasons why employees would feel anxiety or stress on the job.

The same study also describes ways by which management can improve working conditions and lower employee stress level, thereby increasing personal accountability and responsibility among staff. Accountability is important for several reasons, including safety and productivity. Drug and alcohol testing is a part of increasing safety and understanding the responsibility levels of your employees. Rather than a “tactic” exerted by upper management, it is an integral part of keeping all of your hardworking employees safe, confident and productive.

Another study in Melbourne, Australia evaluated working conditions and demotivation among construction workers. [2] High-risk industries, such as construction, aviation, shipping and mining, are all recommended to receive regular drug and alcohol testing. The research from Melbourne describes how the stress and demotivation levels of workers increased during periods of long working hours, chaotic situations and aggressive management. Substance abuse testing would be ideal for reducing chaos and giving both management and workers a sense of stability.

It is up to management to decrease feelings of mistrust and doubt among their staff by creating a positive, employee-focused, open, safe job site. CMM Technology offers accurate, reliable drug and alcohol testing equipment. Contact us today: +618-9204-2500.

1. “Environmental design, work, and well being: managing occupational stress through changes in the workplace environment..” National Center for Biotechnology Information. N.p., n.d. Web. 10 Apr. 2011. http://www.ncbi.nlm.nih.gov/pubmed/7545995.

2. “The effect of the workplace on motivation and demotivation of construction professionals.” IngentaConnect. N.p., n.d. Web. 10 Apr. 2011. http://www.ingentaconnect.com/content/routledg/rcme/2000/00000018/00000007/art00012.

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